Frequently Asked Questions
Please read our FAQ before sending us a message.
We offer free UPS shipping for all orders (If you live in Canada or the US)
Currently we only accept credit card, Paypal will be enabled in the near future as we are applying the API from them.
Usually items will be delivered within 3 days after order placed.
Data security is our first concern:
- Our website has enabled SSL certificate;
- We integrate Stripe as our payment processor, your payment method is encrypted from end to end, no body can see your card info;
- Your personal information will only be used for placing orders, they will not be disclosed/leaked to any third party.
Our handling time is one business day, in most case your item will be shipped our on the same day if you placed the order before evening.
Invoice will not be sent automatically, but you can always ask for it thru our customer service email.
Or contact us directly through email:
Or Send a letter:
1303 Anglesea St # 1B
Baltimore, MD 21224
Maryland, United States